Water Removal

Almost always, home insurance carriers cover initial drying costs without requiring the homeowner to call around for multiple estimates. They understand that a quick response and efficient drying greatly reduce later restoration and replacement costs. Call a plumber, your city’s sewer department, or any professional who can stop the water leak.

Be prepared to answer some basic questions when you make the initial call to Sparkkles. We’ll ask for your name, address, and phone number. If the location is difficult to locate, feel free to offer advice about nearby landmarks, buildings, etc. We will also ask some questions about the nature of the flood. A technician will need to know how it started, whether or not there is standing water, and how long it could have been sitting before discovery. Also let us know if you have any special concerns about the flooded area. If your house has no grounded (three prong) electrical outlets, or if power has been temporarily turned off, we need to know.

Upon arrival, a flood technician will have some paperwork for you to read, sign and date. He will assess the damage done and, if necessary, begin extraction. In most floods, wet carpet padding must be removed afterwards. More than likely, some drying equipment will have to be left running over a period of one to several days in order to speed drying. Our technicians will use their own judgement based on experience to decide where and how this equipment should be placed.

We will need to check daily to see how the drying has progressed and, if concerns arise, add or remove drying equipment. If you will not be available during normal business hours, consider leaving a key in a hidden location.

After damaged areas have been completely dried, restoration begins.